FastPCTools is committed to customer satisfaction. If you're not happy with your purchase, we offer a straightforward refund policy.
30-Day Money-Back Guarantee
All FastPCTools licenses come with a 30-day money-back guarantee. If you're not satisfied with the product for any reason, request a full refund within 30 days of purchase.
Refund Eligibility
You are eligible for a refund if:
- The software does not work as described on our website
- You experienced technical issues that our support team could not resolve
- You are not satisfied with the product for any reason
- Your refund request is made within 30 days of purchase
Non-Refundable Situations
Refunds will NOT be issued if:
- More than 30 days have passed since purchase
- You purchased the wrong product and did not contact us for an exchange
- You violated our Terms of Use or EULA
- You requested a chargeback without contacting us first
How to Request a Refund
Step 1: Email us at support@fastpctools.com with your:
- Order ID or transaction ID
- Email address used for purchase
- Reason for refund (optional but helpful)
Step 2: We will process your refund within 5-7 business days.
Step 3: Refunds are issued to the original payment method (PayPal, credit card, etc.)
Cancellation Policy
Since all FastPCTools products are one-time purchases (not subscriptions), there are no recurring charges to cancel. Once you purchase a license, it's yours to keep unless you request a refund within 30 days.
Exchange Policy
If you accidentally purchased the wrong product, contact us within 30 days for a free exchange to the correct product.
Contact Us
For refund inquiries: support@fastpctools.com
We respond within 24 hours Monday–Saturday.
Last Updated: February 2025